Off topic. Undelivered items handled by Hermes late November 2018.

Off topic. Undelivered items handled by Hermes late November 2018. Here are screenshots of my undelivered leather jacket order from H&M handled by Hermes that said Delivered when the item never arrived. The item is now to be refunded. It was an expensive item at £160 that went missing and this was a real extra stress in an otherwise stressful week as I await medical tests. Tues 27/11/2018: Wed 28/11/2018: Sat 01/12/2018 Topman order also handled by Hermes. not yet arrived. Status "Delayed." It will be interesting to see whether this ever arrives: